We understand that there may be times when you won’t be able to make your appointment; however, we do require a 24-hour notice for rescheduling or cancelling to avoid a $50 fee.
We require a credit card on file to book any appointments with us. This includes appointments for services that you intend to pay for with a gift card as well as those that have been previously “banked” for future use. This card is only on file to hold your appointment and is standard in the service industry. You may change the form of payment to another card, cash, check, or Care Credit at the time of your appointment if you wish. Should you no-show or same day cancel (a cancellation that occurs within 24 hours of your appt time), we will charge the card a $50 fee.
While we do understand things come up, we will reserve the right to request a deposit of $150 to book an appt for repeat offenders. This deposit will be applied to any services or products purchased at your appt. Should you no-show or same day cancel for this appointment, the $150 deposit becomes non-refundable.
When you schedule an appt with us, you are agreeing to these policies, but do not worry, you will not be charged unless you no-show or same day cancel. Please have your credit card available when booking.
Thank you for your understanding and cooperation as we strive to best serve the needs of all of our patients.